Privacy Policy

01Who we are

Motion Fit is an online fitness coaching service that provides personalized workout guidance, training plans, virtual coaching, progress tracking, and general wellness habit support. For the purposes of this policy, "we", "us", and "our" refer to Motion Fit.

This policy applies to personal information we collect through our website and our coaching services. If you have questions, you can contact us using the details at the end of this page.

02Information we collect

We collect information you provide directly and information collected automatically when you use our website.

Information you provide

• Contact details such as your name, email address, and phone number.
• Request details such as your selected service or plan, main goal, fitness level, preferred training location, available equipment, and preferred contact method.
• Wellness and habit information you choose to share with your coach, such as routine, schedule, food diary notes, and progress updates.
• Messages you send us through forms or other communication.

Information collected automatically

• Usage data such as pages viewed, links clicked, and general interaction with the site.
• Device and technical data such as browser type, device type, and approximate location derived from your IP address.
• Cookies and similar technologies as described in our Cookie Policy.

03How we use your information

We use your information to provide and improve our coaching services, including to:

• Respond to your service and plan requests and contact you by your preferred method.
• Build, deliver, and adjust your personalized fitness plan and coaching.
• Schedule and run virtual sessions and check-ins.
• Communicate with you about your program, including updates and reminders.
• Operate, maintain, and improve our website and services.
• Comply with legal obligations and protect our rights and the safety of our clients.

04Legal bases for processing

Where applicable law requires a legal basis for processing your personal information, we rely on one or more of the following:

• Performance of a contract — to deliver the coaching services you request.
• Consent — where you have given us permission, such as to contact you about your request.
• Legitimate interests — to operate and improve our services in a way that respects your rights.
• Legal obligation — where we must process information to comply with the law.

05Cookies & tracking

We use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used. You can manage cookies through your browser settings. For full details on the categories of cookies we use and how to control them, please see our Cookie Policy.

06How we share information

We do not sell your personal information. We may share it in limited circumstances, including with:

• Service providers who help us operate our website and services, such as hosting, communication, and scheduling tools, under appropriate confidentiality obligations.
• Professional advisors such as legal and accounting professionals where necessary.
• Authorities where required by law, or to protect rights, safety, and the integrity of our services.

Any third parties who process information on our behalf are expected to handle it securely and only for the purposes we specify.

07Data retention

We keep your personal information for as long as needed to provide the services you request, to maintain our business records, and to comply with legal obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

08How we protect your data

We use reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09Your privacy rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal limits.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

10Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11Third-party links

Our website may contain links to third-party sites or services that we do not control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external sites you visit.

12Changes & contact

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, you can reach the Motion Fit team using the details below.